Insurance & Warranty

There's much to see here. So, take your time, look around, and learn all there is to know about Insurance & Warranty.

If you have any Questions Please dont hesitate to contact us.

Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile.

• 24/7 National Accident Recovery
  Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
• Puncture Repair
  Puncture repair is now available on the plus insurance cover.
• No Excess
  We don't require any contribution to a claim where other insurance policies might.
• Accidental Damage
  Including damage by fire, storm and flood.
• 3 Months Free for New Customers
  If you are a brand new customer and your product is valued under £5,000 you get 3 months insurance completely free.
  (This offer is not available for Cabin Car products)
• Public Liability (up to £5,000,000)
  Covering claims against you if you have accidently damaged someone or their property.
• Theft & Vandalism
  Your vehicle will be repaired quickly or replaced.
• 90 Day Worldwide Cover (including in-flight transactions)
  Feel safe abroad with cover for your equipment while you are away on holiday.

If you regularly use your manual wheelchair to get from A to B then this policy is perfect for you. Our wheelchair insurance is specifically designed to meet the needs of those who rely upon mobility aids to assist them in living an independent life.

• Public Liability
  Up to £2,000,000 covering claims against you if you have accidently damaged someone or their property.
• Accidental Damage
  Including damage by fire, storm or flood.
• 24/7 Breakdown Cover
  One call will get you and your equipment home.
• Theft and Vandalism
  Your wheelchair will be repaired quickly or replaced.
• Three Months Free for chairs valued up to £1,000
  If you are a brand new customer you get three months insurance completely free.
• 24 Hour Helplines
  Our UK based helpline is always here for you should you ever need us.
• No hidden admin fees
  If you need to make a change to your policy we won’t sting you with any admin fees.
• No Excess
  We do not require any contribution to a claim where other insurance policies might.

If you need repairs to your vehicle after your manufacturer's warranty has expired you could be left with some very expensive bills. In order to keep you mobile Mark Bates Ltd provides market leading warranty for vehicles up to £5,000.

• Mechanical & electrical breakdown
  Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
• The full cost of parts and labour
  We cover the full cost of repairing you mobility equipment..
• No Excess
  We don't require any contribution to a claim where other insurance policies might.
• Used - from £141
  One full years cover from as little as £141
• New from £124
  Up to four years cover available.

Policies for new equipment begin after the manufacturer's warranty end and policies for used equipment exclude cover for the first 90 days.

when you have decided to take out an Insurance policy you can do this by:

• Calling our store on 0116 2889768
• Visiting out store
• clicking the above picture *
• Calling Mark Bates Ltd

*(continues onto  https://markbatesltd.com website)